| Management Team |
At Tseyva we work our magic through team work. We value and treasure each and every employee as they have made a difference not only at Tseyva but to the world of communications as a whole.
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| OUR TEAM : |
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Business Development – Lead by Ahamad Farook (Head Of Business)
The business development team is responsible for acquiring new customers. They would be your first point of contact at Tseyva prior to signup. |
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Account Management – Lead by Alex Tan (Head of Retail & wholesale Services)
The account manager is the primary contact point of the resellers for all non-technical issues. Each reseller is assigned a dedicated account manager. The wholesale department will be involved in the buying and selling of VoIP traffic, continuously increasing our routing options. |
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Billing & Accounting – Lead by Andrew Feing (Head of Billing & Accounting)
Billing is in charge of updating and invoicing the reseller & wholesale payments. Accounting handles the traditional financial operations of the company. |
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Engineering & Support – Lead by Thawzi Thajudeen (Head Of Support)
This is a 24/7 department which ensures smooth technical operation and monitors and maintains the quality of service. They are available via our support portal contactable via trouble tickets, chat or phone. |
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Routing & Pricing - Lead by Deepal Sanjeev – (Head Of Routing and Pricing)
Routing is in charge of maintaining exceptional voice quality & high connectivity on all routes. Pricing ensures that we offer aggressive rates in order for the reseller to stay competitive in their market. |
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Research, Development & Design - Lead by Shafraz Thawfeek (Chief Technology Officer)
Our R&D team continuously roll out innovative state-of-the-art products and services for resellers. The web designers create the amazing websites for our resellers to help push their service in the market. |
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